About BugSplat

Helping teams find and fix bugs since 2005.

Since Dave started BugSplat as a side project over twenty years ago we've been working hard to build the best tools for finding and fixing crashes, errors, and other defects.

Today we're still independent, still bootstrapped, and still small enough that when you reach out, you talk to the people who actually build and run BugSplat.

Since 2005 Bootstrapped

BugSplat team members working together at a cabin retreat

Trusted by teams shipping software at scale

2005

Started as a side project

100%

Bootstrapped and independent

Billion+

Crashes and errors processed

Millions

Installed games and apps supported

The story so far

BugSplat started in 2005 as a side project by Dave and a couple of colleagues from a large CAD company. That job gave them firsthand experience building a custom crash reporter from scratch. The experience pointed to three things:

Crash reporting is a nearly magical tool for finding and fixing defects.
Software gets more stable when developers have good crash data. Everyone should have access to it.
Building and maintaining a crash reporter is a lot of work.

At the time, there was no self-service crash reporting tool on the market. If you wanted crash data, you built the infrastructure yourself. Large companies could staff a dedicated team for that. Everyone else was out of luck.

That gap is what BugSplat was built to close.

Nights and weekends went into development. In 2005, BugSplat launched with SketchUp as its first customer, with Dave running the code and the servers himself.

The next chapter came in the mid-2010s. The project had found real traction in game development, and Joey and Bobby joined to help turn a side project into a full business. Since then the focus has stayed the same: build a tool developers actually rely on, for apps and games of all sizes.

Twenty years in, the priorities haven't changed: crash data you can actually use, a UI that stays out of your way, and real people on the other end when you need help.

We're still 100% bootstrapped and independent. That means we answer only to our customers. No investors pulling the roadmap in a different direction. We build what the people using BugSplat actually need.

If you're already a BugSplat user, thank you. If you're not, we'd love to show you what we've built.

Cheers,

-The BugSplat Team

“The BugSplat team is SUPER responsive and helpful whenever we reach out.”

Karl Schmidt

Technical Director, Gasket Games

“BugSplat's impact on our product quality and customer satisfaction is remarkable. Their technical expertise and responsiveness make them a truly valued development partner.”

Jason Antonacci

Senior DevOps Engineer, SketchUp

How we work

What we believe

Your subscription funds the next feature

We're bootstrapped, which means our customers are the only reason BugSplat exists and improves. Everyone on the team handles support. That's not a policy, it's the reality of building something you're actually responsible for. When you reach out, you get someone who understands what they're talking about and has a stake in the outcome.

Small teams do more than you think

Being a small team means each person covers a wide range of responsibilities. That breadth, across engineering, support, product, and infrastructure, leads to better decisions and fewer handoff failures. People who understand the whole system build better parts of it.

Every task is bigger than it looks

How often has a "small" task taken three times as long as expected? Always. That's why we do less, better. We're not trying to out-feature anyone. We build straightforward, useful, and reliable tools. Not overly complicated ones.

We've been remote since day one

BugSplat has headquarters in Boulder, CO, where we onboard team members and hold all-hands. But our team is fully remote and always has been. One of the best things about working in software is the freedom it can give people. We try to maximize that.

We give back

BugSplat is a member of the Pledge 1% initiative, committing 1% of profits to causes we care about. Right now that includes Stripe's Carbon Capture program. We're especially interested in organizations working on sustainability, inclusion, and building a better tech industry.

The team