Pricing
Crash and error reporting for games and native apps.
Free
For one developer: prototypes, playtests, and your first integration
Free forever
Everything you need to start:
- 1 user login
- 10,000 crashes a month
- 60-day retention
- 10 GB storage
- API and MCP, rate limited
Starter
For a team of up to 5 with a title or app in the wild
$290 billed yearly
billed monthly
Everything in Free, plus:
- 5 user logins
- 25,000 crashes a month
- 180-day retention
- Issue trackers, chat alerts, custom grouping
- PII obfuscation
- Email support
Pro
For a team of up to 10, with console platforms available as add-ons
$1,490 billed yearly
billed monthly
Everything in Starter, plus:
- 10 user logins
- 50,000 crashes a month
- 365-day retention
- Up to three console platforms as add-ons, $299/mo each
- Admin-enforced MFA, with SSO and self-hosted symbol servers as add-ons
- Priority support
Studio
For a studio of up to 25 shipping a real game, one console platform included
$7,490 billed yearly
billed monthly
Everything in Pro, plus:
- 25 user logins
- 150,000 crashes a month
- 365-day retention
- One console platform included, up to three
- SSO and self-hosted symbol servers included
Enterprise
Teams stacked under one org: unlimited users, pooled volume, and org billing. Quoted for the teams you run.
Talk to the teamEverything in Studio, plus:
Compare plans
Every feature, plan by plan.
The whole product is here. Higher plans raise your limits and unlock the controls larger teams need, they don't unlock the crash reporting itself.
Scroll sideways to compare all five plans
| Feature | Free $0 Free forever Start free | Starter $29 $24 /mo billed monthly $290 billed yearly Start trial | Pro Popular $149 $124 /mo billed monthly $1,490 billed yearly Start trial | Studio $749 $624 /mo billed monthly $7,490 billed yearly Start trial | Enterprise Custom Quoted annually Book a demo |
|---|---|---|---|---|---|
| Usage and limits | |||||
| User logins Everyone who configures, triages, and manages symbols. Add more at checkout for $10/mo each. | 1 | 5+ up to 5 more | 10+ up to 15 more | 25+ up to 25 more | Unlimited; 50 per team included |
| Crashes and errors per month Add more at checkout for $20/mo per 25,000. No overage billing. | 10,000 | 25,000+ up to 25,000 more | 50,000+ up to 100,000 more | 150,000+ up to 100,000 more | 250,000 per team, pooledMore quoted |
| Crash data retention | 60 days | 180 days | 365 days | 365 days | 365 days, longer as an add-on |
| Included storage Shared across crash data and symbols. Add more at checkout for $25/mo per 25 GB. | 10 GB | 50 GB+ up to 200 GB more | 250 GB+ up to 250 GB more | 500 GB+ up to 1.5 TB more | 2 TB per team, pooledMore quoted |
| Applications and projects | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Team Spaces A team with its own users, volume, and settings | 1 | 1 | 1 | 1 | Priced per team |
| Crash reporting and debugging | |||||
| Full crash and error event data Call stacks, threads, attributes, attachments | Included | Included | Included | Included | Included |
| Intelligent crash grouping Automatic on every plan, with your own grouping rules from Starter up | Included | Included | Included | Included | Included |
| Automated symbol upload symbol-upload CLI and CI credentials on every plan | Included | Included | Included | Included | Included |
| Crash expiry controls Auto-delete crashes and metadata on your own schedule | Included | Included | Included | Included | Included |
| Crash dialog The window your users see when your app crashes | BugSplat link; editor in preview only | Your branding | Your branding | Your branding | Your branding |
| Additional and self-hosted symbol servers | Not included | Not included | $50/mo add-on | Included | Included |
| Console support Xbox, PlayStation, and Nintendo Switch | Not included | Not included | Up to three, $299/mo each | One included, up to three at $299/mo each | One per team included, more as add-ons |
| Full memory crash dumps | Not included | Not included | Not included | Not included | Add-on |
| Integrations and alerts | |||||
| GitHub and GitHub Issues | Included | Included | Included | Included | Included |
| Email alerts Crash rate alerts, hourly digests, and summary emails | Included | Included | Included | Included | Included |
| API and MCP access OAuth credentials for the REST API and the BugSplat MCP server | Rate limited | Included | Included | Included | Highest limits |
| Jira, Azure DevOps, GitLab, YouTrack, Monday.com, ClickUp | Not included | Included | Included | Included | Included |
| Slack, Microsoft Teams, and Discord alerts | Not included | Included | Included | Included | Included |
| Webhooks | Not included | Included | Included | Included | Included |
| Security and privacy | |||||
| SOC 2 Type II and GDPR compliant | Included | Included | Included | Included | Included |
| Per-database access controls | Included | Included | Included | Included | Included |
| Multi-factor authentication | With Google sign-in | Included | Included | Included | Included |
| PII obfuscation Hash user names and emails, mask the last octet of IP addresses | Not included | Included | Included | Included | Included |
| Internal IP address capture | Not included | Not included | Included | Included | Included |
| Company-wide MFA enforcement From Pro, admins can require MFA for everyone | Not included | Not included | Included | Included | Included |
| SSO with your identity provider | Not included | Not included | $75/mo add-on | Included | Included |
| Support and terms | |||||
| Documentation and community support | Included | Included | Included | Included | Included |
| Fair refund policy | Included | Included | Included | Included | Included |
| Email support | Not included | Included | Included | Included | Included |
| Priority support | Not included | Not included | Included | Included | Included |
| In-app chat support | Not included | Not included | Included | Included | Included |
| Support SLA | Not included | Not included | Not included | Not included | Add-on |
| Private support channel A shared Slack or Discord channel with our engineers | Not included | Not included | Not included | Not included | Add-on |
| Custom agreements and invoicing Check and wire transfer, security reviews, custom terms | Not included | Not included | Not included | Not included | Included |
Extra users, crash volume, and storage are add-ons you buy at checkout, so your bill never moves on its own. Need more than the Studio plan holds? Talk to the team about Enterprise.
Estimate
Price it for your team.
Tell us what you ship and we'll show you the cheapest plan that covers it, priced with the same add-ons you'd buy at checkout. Nothing here is an estimate of overages, because there aren't any.
What you ship
Your usage
Your estimate
Free plan
$0 /mo
forever free
Billed yearly Billed monthly
What you get
Enterprise
Custom
quoted annually, with tiered discounts
What you need is past what the Studio plan holds, so this one gets quoted with custom limits rather than add-ons.
What you get
- Unlimited users, with 50 per team included
- 2 TB storage per team included, scaling to unlimited
- One console platform per team and SSO included
- Optional SLA, DPA, MSA, and private support channel
Why BugSplat
What you're actually buying.
The price is the easy part to compare. This is the part that shows up in launch week.
With BugSplat
- Flat plans with written limits. Near a limit, you choose what gets processed
- Support from software developers who have a deep understanding of crash reporting and understand your pain
- Bootstrapped and independent since 2005
Crash reporting, usually
- Downside: The bill tracks crash volume, so your worst week is your most expensive one
- Downside: Support from a queue, or a rep reading a script
- Downside: A roadmap and renewal terms set by investors and an exit timeline
- SOC 2 Type II
- GDPR compliant
- SSO and MFA
- PII obfuscation
- 99.99% uptime
FAQ
Frequently asked questions.
Most crash tools started with web and mobile and added native later. BugSplat started with native minidumps in 2005, so symbolication, console builds, and custom engines are the core of the product rather than a plugin on the side. If you ship a pure web app, a web-first tool will probably serve you better, and we'd rather tell you that now.
Nothing is billed behind your back. Crash volume and storage are purchased in blocks at checkout, so you add capacity on purpose or move up a plan - your bill never moves on its own. Email sales@bugsplat.com if you need help sizing the right plan.
Studio and Enterprise include them, and Pro can add them at checkout. Free and Starter use BugSplat-hosted symbols. If you're not sure which plan fits, email sales@bugsplat.com and we'll help you sort it out.
Yes. Teams regularly move from other platforms or homegrown systems. We help you plan the transition so symbols, grouping, and version tracking work correctly from day one.
No. Upload symbols in CI and we handle the rest. No ingestion servers, no symbol storage, no processing pipelines to maintain.
Start with our Getting Started guide. Setup takes minutes. If you get stuck, email us and you'll hear back from an engineer, usually the same day.
Yes. Fourteen days, full featured, no credit card required. Build something, break something, and see what shows up.
Yes. Toggle the pricing table to Annual to see the yearly cost. You receive two months free when paying for the full year upfront.
We accept major credit cards and bank transfers. Enterprise customers can also pay by check or wire transfer.
Cancel anytime. Your data is yours and can be exported through the API. See our Fair Refund Policy for details.
Add BugSplat to your project.
See how BugSplat really works for your app. Most developers see crashes in minutes.
14-day trial · No credit card · SOC 2 Type II · GDPR compliant · See crashes today
